Responsible Gaming

On Hey Bet Responsible Gaming — For entertainment, not addiction

Betting means fun, excitement, and the thrill of the game — but it should never become a problem. hey bet is always here to help you enjoy it within the right limits.

Our Commitment

Protecting members' mental and financial wellbeing is hey bet's highest priority.

Always here to help

Our support team is available 24/7 for any issues you may have.

💚
Entertainment
Not an addiction
18+ Years
Set Limits
24/7 Support
18+
Age Limits Strictly Enforced
24/7
Support Team Ready
5
Safety Tools at Your Fingertips
100%
Voluntary Limit Setting

How We Keep You Safe

The 6 Core Pillars of hey bet's Responsible Gaming Framework

Setting a Deposit Limit

You decide how much you can deposit daily, weekly, or monthly. Once set, that limit cannot be exceeded — you stay fully in control.

Session Time Control

Set a time limit for your betting sessions. Once the time is up, you'll receive an automatic alert and can log out of the platform — because knowing when to stop is part of responsible betting.

Voluntary Break

Temporarily suspend your account for anywhere between 24 hours and 30 days. No promotional offers will be sent during your break.

Self-Exclusion Feature

Activate self-exclusion if you want to take a long-term or permanent break from betting. During this time, creating or accessing an account will be completely restricted.

Betting Limit Tracker

Review your betting history, win/loss stats, and spending patterns. Staying aware of your own habits is the first step toward responsible gaming.

Age Verification

Hey bet strictly enforces an 18+ age policy. Identity verification is required at registration. Protecting minors is our top priority.

What Does Responsible Gambling Mean?

At hey bet, we believe betting should be an enjoyable experience — much like watching a film or catching a cricket match. But when betting starts causing stress, anxiety, or financial harm instead of fun, it's no longer entertainment.

Responsible gaming comes down to a few simple rules: stick to a set budget, never chase your losses, and take a break when you feel you need one. hey bet gives you the tools to do exactly that.

Online betting is growing rapidly in Bangladesh. During the Cricket World Cup or football season, millions of people place bets on platforms like hey bet. It's for these users that hey bet has built its Responsible Gaming framework — so every member can enjoy the experience without running into problems.

Remember: winning is never guaranteed. Every bet carries the risk of a loss. Only bet what you can afford to lose — money that won't affect your daily life if it's gone. Never use rent, grocery money, or your children's education fund for betting.

Hey bet's safety tools are simple to use. From your account settings, you can activate deposit limits, session timers, or self-exclusion in just a few clicks. These tools aren't working against you — they're built for your benefit.

If your family has ever expressed concern, or if you yourself feel like betting is becoming hard to control — don't wait. Reach out to our support team. Help is available confidentially and without judgement.

The Golden Rule

Bet for fun, not for profit. Only wager what you can afford to lose, and never chase your losses.

5 Steps to Safer Betting

Set a Monthly Budget
At the start of each month, decide how much you're willing to spend on betting — an amount that will never come at the expense of your essential household needs.
Set a Deposit Limit
Set a daily or weekly deposit limit in your hey bet account settings to make sure you never go over budget.
Take Regular Breaks
Don't bet non-stop. Take a break every hour — go for a walk, have a cup of tea. A clear head leads to better decisions.
Stop After a Loss
Chasing losses — betting in an attempt to win back money you've lost — is the most dangerous pattern of all. If you're losing, stop and come back with a clear head the next day.
Seek help if you notice the signs
If you feel your betting is getting out of control, there's no shame in asking for help. Reach out to hey bet support — everything is handled in complete confidence.

Assess Yourself

These questions are designed to help you reflect on your betting habits. Please answer honestly.

1. Have you ever exceeded your betting budget?
2. Have you ever chased losses by placing more bets to win back money you've lost?
3. Has betting ever caused problems with family or friends?
4. Do you feel restless or anxious when you're unable to bet?
5. Have you ever used money meant for essential expenses on betting?
You're Within Safe Limits

Your betting habits are currently under control. Still, stay vigilant. Keep betting safely by making use of hey bet's suite of protection tools.

Take note — help is available

Some of your answers suggest that betting may be becoming a problem. There's no need to worry — take action now. Set limits on your account or speak with our support team.

Your Safety Tools

Hey bet puts you in complete control — activate it in one click from your account settings

Deposit Limit

Set a daily limit starting from ৳500 up to any amount. Lowering your limit takes effect immediately; increasing it requires a 24-hour waiting period.

Activate from Settings
Loss Limit

Betting will automatically stop once your losses reach a set amount, preventing desperate attempts to chase losses.

Set a Loss Limit
Session Reminder

Reminders will be sent every hour or at set intervals to let you know how long you've been active. Stay mindful of your time.

Enable Reminders
Cooling-Off Period

Take a break from betting for anywhere between 1 and 30 days. During this time, you won't be able to access your account and you won't receive any promotional messages.

Start a Break
Self-Exclusion

Activate self-exclusion if you want to step away from betting for 6 months or permanently. During this period, creating a new account will not be permitted.

Activate Self-Exclusion
Activity Report

View your monthly betting report — how much you've deposited, how much you've lost, and how much time you've spent. Make informed decisions.

View Report

Plan Your Betting Limits

Use the sliders below to estimate your maximum betting limits

Limit Calculator

This calculator is for planning purposes only. Use your account settings to apply limits.

Monthly Income (Estimated)
৳30,000
Monthly Essential Expenses
৳20,000
Entertainment Budget (%)
10%
Suggested Monthly Betting Limit
৳1,000
Daily: ~৳33
Even if you lose this amount
No impact on your daily life

* This is an estimated calculation for guidance only. Make decisions based on your own personal circumstances.

Recognise the Warning Signs

If you notice even one of these signs in yourself, it's important to seek help. There's nothing to be ashamed of.

01
Chasing LossesLosing is part of the game — but betting with a mindset to chase losses is where it becomes dangerous.
02
Skipping sleep, meals, or work to betNeglecting daily responsibilities to focus on betting is a clear warning sign.
03
Hiding betting from familyHiding your betting is a sign that, deep down, you already know it's getting out of hand.
04
Betting with borrowed moneyBetting with borrowed money or your savings is a serious problem.
05
Feeling Restless Without BettingFeeling restless or anxious when you're not betting is a warning sign of addiction.
06
Withdrawing from other enjoyable activitiesWithdrawing from friends, family, or hobbies to focus solely on betting.

Ways to Get Help

Acknowledging the problem is the first step toward solving it. hey bet is always here for you.

Hey bet Support Chat

Our dedicated Responsible Gaming team is available 24/7 to listen. Speak with us in complete confidence.

Start Live Chat
Get Confidential Advice by Email

If you'd prefer a confidential in-depth conversation, send us an email.

rg@heybet.im
Instant Self-Exclusion

Feeling like you need a break? Pause your account right now — no questions asked.

Go to Account Settings
Keep in Mind

Asking for help isn't weakness — it takes courage. hey bet doesn't judge you; we're simply here for you.

Responsible Gambling FAQs

Simple answers to the most common questions

No, your balance is safe when you self-exclude. You'll have the opportunity to withdraw your funds before self-exclusion takes effect (subject to applicable conditions). During the self-exclusion period, you won't be able to access your account, but your money remains secure. Once the period ends, access is restored.

Lowering your limit takes effect immediately. However, increasing your limit requires a 24-hour waiting period. This is intentional — it prevents impulsive decisions made in the heat of the moment. This 24-hour cooling-off period is a key part of responsible betting.

No. Your betting history and account information are completely confidential and are never shared with family members or anyone else. That said, we do encourage open, honest conversations with a trusted family member about your betting habits — it can make a real difference.

During a cooling-off period or self-exclusion, hey bet will not send you any promotional offers. Once the period ends and you return, new offers will be available. We believe your mental wellbeing matters far more than any bonus.

Yes, gambling addiction is a recognised mental health condition, formally acknowledged by the World Health Organization (WHO). It is not a personal weakness — it is a condition affecting the brain's reward system. With the right support, recovery is entirely possible.
Enjoy Responsibly

Bet Responsibly on Hey Bet

Betting is fun — as long as it stays within limits. Join hey bet and use our safety tools to enjoy a secure and enjoyable betting experience.

Deposit Limit
Self-Exclusion Feature
24/7 Support
18+ Verification
Terms & Conditions Privacy FAQ

For members aged 18 and over. Betting carries the risk of addiction. Please gamble responsibly.

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