Hey Bet Privacy Policy — Your data is completely safe with us

Hey bet ("we", "us", "platform") treats your privacy as a top priority. This Privacy Policy explains what information we collect, why we collect it, how we use it, and what control you have over it.

We believe transparency is the foundation of trust. That's why this policy is written in plain language — so every member can understand it easily. If you have any questions, our support team is always here to help.

This policy applies to the hey bet website, mobile app, and all related services.

Hey bet collects various types of information — some provided directly by you, and some gathered automatically. See below for details:

Hey bet uses the data it collects solely for specific purposes. No information is used unnecessarily:

• Account Management: To complete registration, login, identity verification, and KYC processes.
• Service Delivery: To facilitate betting, payment processing, bonus credits, and withdrawals.
• Security: To prevent fraud, money laundering, and unauthorized access.
• Customer Support: To help resolve your issues and facilitate communication with our support team.
• Service Improvement: To analyze usage patterns and improve the platform.
• Marketing: To send you promotional offers and updates on new features, with your consent.
• Legal Obligations: To disclose information as required by regulatory authorities and legal obligations.

Hey bet never sells your personal data to third parties. However, limited information may be shared in certain specific circumstances:

• Payment Providers: Information required by bKash, Nagad, and similar services to process transactions.
• Technology Partners: Trusted technology partners that support the platform's operations.
• Regulatory Body: Licensing authorities and legal obligations.
• Law Enforcement: Upon a court order or a lawful request from a government authority.
• Fraud Prevention: Limited data used to operate our anti-fraud systems.

All third parties are contractually obligated to use your data only for the specified purpose and to comply with hey bet's privacy standards.

Hey bet uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

Hey bet uses industry-leading technology to protect your data:

• SSL/TLS 256-Bit Encryption: All data transfers are encrypted.
• AES-256 Data Encryption: Stored data is also kept encrypted.
• Firewall & Intrusion Detection: Unauthorized server access is detected immediately.
• Regular Security Audits: Regular system audits conducted by independent third parties.
• Restricted Access: Only authorized personnel may access specific data.
• Two-Factor Authentication: 2FA is mandatory for all administrative access.
• Data Backup: Regularly encrypted backups are stored across multiple locations.

As a hey bet member, you have a number of important rights over your personal data. These are upheld in accordance with international data protection laws:

Hey bet strictly does not provide services to anyone under the age of 18. We do not knowingly collect or store data from minors.

If we discover that a minor has created an account on our platform, that account will be immediately closed and all collected data will be permanently deleted.

Hey bet's platform occasionally uses third-party services — such as payment gateways and live sports data providers. Each of these third parties maintains its own privacy policy.

• Payment providers (bKash, Nagad) handle your information in accordance with their own privacy policies.
• Hey bet is not responsible for how third parties manage your information.
• All third parties are contractually obligated to protect your data.
• Report anything suspicious to us immediately.

As hey bet is an international platform, your data may be stored on servers located abroad. Regardless of where your data is held, we ensure that:

• All servers comply with internationally recognized security standards.
• All data transfers are conducted exclusively through encrypted channels.
• The recipient server/country maintains an equivalent or higher standard of data protection.
• The EU-US Privacy Shield or an equivalent framework is followed.

Hey bet reserves the right to update this Privacy Policy at any time. For any significant changes:

• Advance notice will be sent to your registered email.
• A notification will be displayed when you log in to the platform.
• The date at the top of this page will be updated accordingly.
• Previous versions are available in the archive.

Continued use of the platform after any changes are made will be considered acceptance of the updated policy.

Reach out to us for any privacy-related questions, concerns, or requests: